Delivery

Due to the current situation with COVID-19, we have changed our deliveries

Next Working Day & Express delivery is available for all orders placed before 11AM Mon-Thursday

Deliveries are from Monday to Friday only, excluding weekends and bank holidays. Signature required.

Next Day and Express delivery times are based on orders placed before 11am, orders placed after this time will be dispatched the following working day. Free delivery is available, for prices refer to the following chart:

Please be aware Next Day, Express and delivery outside of UK mainland are not available on liquids and sprays, as these are shipped via a different courier.



Standard 
Delivery*
(2-5 working days)



Next Working Day
Delivery*



Express 
delivery
(Pre-12pm)



Saturday 
delivery
(Pre-12pm)


UK Mainland


£3.95


£6.95
FREE on orders over £85 (ex VAT)


£9.95
£3.00 on orders over £85 (ex VAT)


£15.00
£10.00 on orders over £85 (ex VAT)


Northern Ireland


£9.95
FREE on orders over £85 (ex VAT)


N/A


N/A


N/A


Rep. of
Ireland


£13.95
FREE on orders over £100 (ex VAT)


N/A


N/A


N/A

 
Highlands
Check Postcodes


£13.95
FREE on orders over £100 (ex VAT)


N/A


N/A


N/A


Channel Islands


£13.95
FREE on orders over £100 (ex VAT)


N/A


N/A


N/A

International Shipping

We are delighted to now offer international shipping to the countries shown below.

At checkout please ensure you select the correct country from the drop down list when entering your address.

Please note that in some cases depending on the size of your order, additional delivery charges may apply.

Please be aware liquids and sprays are not available on international orders, due to our courier's restrictions.

Country

Delivery Times*

GBP

EUR*

USD*

Austria

2-5 working days

£11.00

€14.00

N/A

Belgium

2-5 working days

£9.00

€11.00

N/A

Bosnia-Herzegovina

5-7 working days

£25.00

€31.00

N/A

Bulgaria

7-10 working days

£20.00

€25.00

N/A

Canada

5-7 working days

£95.00

N/A

N/A

Croatia

5-7 working days

£18.00

€22.00

N/A

Czech Republic

2-5 working days

£12.00

€15.00

N/A

Denmark

2-5 working days

£12.00

€15.00

N/A

Estonia

5-7 working days

£15.00

€19.00

N/A

Finland

5-7 working days

£18.00

€21.00

N/A

France

2-5 working days

£12.00

€15.00

N/A

Germany

2-5 working days

£13.00

€16.00

N/A

Greece

7-10 working days

£24.00

€30.00

N/A

Hungary

5-7 working days

£10.00

€13.00

N/A

Iceland

5-7 working days

£15.00

€19.00

N/A

Italy

2-5 working days

£14.00

€17.00

N/A

Latvia

5-7 working days

£11.00

€14.00

N/A

Lithuania

5-7 working days

£16.00

€20.00

N/A

Luxembourg

2-5 working days

£10.00

€13.00

N/A

Malta

5-7 working days

£30.00

€35.00

N/A

Netherlands

2-5 working days

£11.00

€14.00

N/A

Norway

5-7 working days

£13.00

€16.00

N/A

Poland

2-5 working days

£13.00

€16.00

N/A

Portugal

5-7 working days

£14.00

€17.00

N/A

Romania

5-7 working days

£19.00

€30.00

N/A

Serbia

7-10 working days

£25.00

€31.00

N/A

Slovakia

2-5 working days

£31.00

€38.00

N/A

Slovenia

5-7 working days

£12.00

€15.00

N/A

Spain

2-5 working days

£13.00

€16.00

N/A

Sweden

5-7 working days

£20.00

€25.00

N/A

Switzerland

5-7 working days

£13.00

€16.00

N/A

Ukraine

7-10 working days

£16.00

€20.00

N/A

USA

(Currently we do not ship to addresses in California)*

5-7 working days

£95.00

N/A

$130

*Deliveries will be made between 8:00 am and 6:00 pm.

*Costs are an approximate and will change automatically depending on currency exchange rates.

*Due to certian import restrictions, we currently are unable to ship to any addresses in the state of California.

 For more information please email us contactuk@oasisfloral.co.uk

 

Returns

Faulty Items

We hope you are delighted with your purchase from OASIS® Floral Products, however, if there is a problem with your order when it arrives please contact us straight away so that we can advise you.

You can telephone us on 0330 123 9322 (9am-4.45pm Mon-Fri) or email contactuk@oasisfloral.co.uk and we will aim to respond to you within 24 hours (please allow longer at weekends and bank holidays).

Please note that for broken or damaged items we will not require you to return the item but will require photographs. Please send the photographs to contactuk@oasisfloral.co.uk and let us know whether you would like a refund or replacement for the item(s).

Unwanted items

If you would like to return an item because you have changed your mind, ordered something in error, or no longer require an item, you can return these items to us at the address below. Please notify us within 14 days of receiving the order, and post it back to us at the below address within 30 days. Please return unwanted items wrapped securely, in their original packaging where possible. We can only refund items that we receive back in their original condition. You will receive a returns slip in the box with your order; please fill this in so that we can process your return. For unwanted items, postage costs are not refundable, but please retain any proof of postage or tracking details as the item remains your property and your responsibility until it arrives back with us. Once we receive your return you can expect a refund within 30 days.

Returns Address:
OASIS® Floral Products 
Roeburn House
Mandale Business Park
Belmont Industrial Estate 
Durham
DH1 1TH

Full terms and conditions can be found at www.oasisfloral.co.uk/terms/